Privacy Policy

Pivot Point Learning Center, LLC

Effective Date: September 2026
Last Updated: October 2026

Pivot Point Learning Center  respects your privacy and is committed to protecting the personal information of families, students, and visitors to our website.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.PivotPointLearning.net, contact us, submit an interest form, register for a program, or participate in our educational services.

By using our website or providing information to us, you acknowledge this Privacy Policy. Where consent is required by law, we will obtain that consent separately.

1. Information We Collect

Depending on how you interact with Pivot Point, we may collect the following categories of information.

Information provided by parents and guardians

• Names and contact information, including email addresses, phone numbers, and mailing addresses.

• Information submitted through interest forms, inquiries, and registration forms.

• Student names, ages, grade levels, educational interests, and information relevant to instruction.

• Emergency contact information and other information needed to provide educational services and maintain student safety.

• Payment and transaction information associated with program registration.

Student information

We may collect information about a student’s learning needs, academic progress, instructional goals, interests, and participation in our programs when necessary to provide educational services. We ask parents or legal guardians to provide student information and to submit information about their children only through authorized channels.

Website and device information

When you visit our website, certain technical information may be collected automatically by our website host or other services, depending on the tools enabled. This may include your IP address, browser type, device information, pages visited, referring website, and general website usage information.

Cookies, analytics tools, pixels, and similar technologies may also collect information if they are enabled on our website. We are reviewing our website settings to confirm which of these technologies are active.

Photographs and videos

We may take photographs or videos of students participating in educational activities, events, and programs. We use student images for promotional or educational purposes, such as our website, social media, and marketing materials, only with appropriate parent or guardian permission.

Parents may contact us to withdraw permission for future use. Withdrawal will not necessarily allow us to retrieve materials already printed, distributed, or shared by others.

Please avoid submitting sensitive personal information through general website inquiry forms unless we specifically request it through an appropriate channel.

2. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and requests for information.

• Manage interest lists, enrollment, registration, scheduling, and program participation.

• Communicate with parents and guardians about classes, events, updates, and changes.

• Provide individualized instruction and educational support.

• Maintain student safety, including responding to emergencies.

• Process payments, manage billing, and maintain business records.

• Improve our website, programs, and family experience.

• Share program announcements, newsletters, and promotional information where permitted.

• Publish photographs or videos when appropriate parent or guardian permission has been obtained.

• Protect our rights, prevent fraud, comply with legal obligations, and maintain the security of our services.

We will use personal information for purposes consistent with the reason it was collected, as permitted by applicable law.

3. Children's Privacy

Pivot Point Learning Center provides educational services to children, including children under the age of 13. We take children's privacy seriously.

Our website and online forms should be used by parents and guardians when submitting inquiries, interest forms, enrollment information, or other information about a child.

We do not intend to collect personal information directly from children through our website without the required parental notice and consent. Where applicable law requires verifiable parental consent before collecting personal information online from a child under 13, we will obtain that consent before collection, unless a legal exception applies.

We will not knowingly use a child's personal information for purposes beyond those disclosed in this policy and any applicable consent notice.

Parents and legal guardians may contact us to:

• Ask what personal information we maintain about their child.

• Request access to or correction of their child's information.

• Request deletion of their child's information, subject to applicable legal, safety, contractual, and recordkeeping requirements.

• Withdraw consent to future collection or use where applicable.

• Ask questions about how their child's information is handled.

To protect children, we may need to verify a parent's or guardian's identity and authority before responding to a request.

Requests may be submitted using the contact information in Section 12.

4. How We Share Information

We do not publish student records or share identifiable student information publicly as part of our ordinary educational services.

We may disclose personal information in the following circumstances:

Service providers

We may share information with service providers that help us operate our business, including website hosting, online forms, class registration, payment processing, email communications, scheduling, and other administrative services.

These providers may process information on our behalf under their own applicable terms and privacy policies.

Educational and operational purposes

We may share information with authorized personnel and individuals who need it to provide instruction, communicate with families, or maintain student safety, subject to appropriate confidentiality and access controls.

Legal and safety requirements

We may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect the safety of students or others, address suspected fraud, or protect our legal rights.

Business transactions

If our business undergoes a merger, restructuring, or sale, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

We do not sell personal information for money. Whether certain uses of advertising cookies or tracking technologies constitute “sharing” under California law depends on the technologies and practices actually in place. We will update this policy and provide any required choices or notices if our practices involve such sharing.

5. Third-Party Services

Pivot Point uses or may use the following third-party services to support its operations:

Wix

Our website is hosted through Wix. Wix and its service providers may process website visitor information and use cookies or other technologies as described in their applicable policies and our website settings.

Sawyer

We use Sawyer for program registration and related administrative activities. When you register or make a payment through Sawyer, information is handled through that platform and its applicable privacy and security practices.

Google Forms

We use Google Forms to collect interest and inquiry information. Information submitted through these forms may be processed and stored through Google services.

Instagram and Meta

We use Instagram to communicate with families and promote Pivot Point programs. If you interact with our social media accounts, Meta may collect and process information according to its own policies.

We may also use analytics, advertising, or other third-party services. We have not yet confirmed whether Google Analytics, Meta Pixel, or other tracking tools are installed or active on our website. This policy must be updated after those settings are reviewed.

Third-party websites and services are governed by their own terms and privacy policies. We encourage families to review those policies before submitting information through external platforms.

6. Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to support essential website functions, understand website usage, measure advertising performance, or improve the visitor experience.

The technologies in use, if any, may collect information such as device identifiers, IP addresses, browsing activity, and interactions with our website.

We are reviewing our Wix settings and connected marketing tools to determine which cookies, analytics tools, and advertising pixels are active.

If we use nonessential cookies or technologies that require consent, we will provide appropriate notices and choices as required by applicable law. Where required, we will also provide a method to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. California Privacy Rights

California residents may have privacy rights under applicable California law, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act, when the law applies to the business and information involved.

Depending on the circumstances and applicable legal requirements, these rights may include:

• Right to know/access: Request information about personal information collected, used, disclosed, or otherwise processed.

• Right to delete: Request deletion of personal information, subject to applicable exceptions.

• Right to correct: Request correction of inaccurate personal information.

• Right to opt out: Opt out of the sale or sharing of personal information where applicable.

• Right to limit certain uses: Limit certain uses and disclosures of sensitive personal information where the law provides that right.

• Right to non-discrimination: Not be unlawfully discriminated against for exercising applicable privacy rights.

To submit a privacy request, contact us using the information in Section 12. Please describe your request and provide sufficient information for us to verify your identity and, where relevant, your authority to act for a child.

We will respond in accordance with applicable law. We may need additional information to verify a request, and certain information may be retained where legally permitted or required.

Not every California privacy law or right applies to every business. Applicability depends on the business's circumstances, data practices, and relevant statutory requirements.

8. Data Security

We take reasonable steps designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.

These measures may include limiting access to information, using reputable service providers, protecting account credentials, and maintaining appropriate administrative practices.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We encourage parents and guardians to use caution when submitting information online and to contact us if they believe information has been accessed or disclosed improperly.

9. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing educational services, administering registrations, communicating with families, meeting legal obligations, resolving disputes, and maintaining appropriate business records.

Retention periods may differ depending on the type of information. For example:

• Inquiry and interest-list information: Retained while we respond to inquiries and manage prospective-family communications, and for a defined period afterward if needed for legitimate business purposes.

• Student and enrollment records: Retained as needed to provide services, maintain appropriate educational and safety records, and comply with applicable legal obligations.

• Payment and transaction records: Retained as required for accounting, tax, financial, and legal purposes.

• Photographs and videos: Retained while needed for the approved purpose or until permission is withdrawn, subject to reasonable removal practices and limitations for materials already distributed.

• Children's online information: Retained only as long as necessary to fulfill the purpose for which it was collected, consistent with applicable children's privacy requirements.

When personal information is no longer needed, we will take reasonable steps to delete it or de-identify it, subject to applicable legal obligations and legitimate retention needs.

Our specific retention periods and deletion procedures must be established and documented before publication of this policy. Parents may request deletion as described in Sections 3 and 7.

10. Educational Records and Confidentiality

We treat student information as confidential and use it to support instruction, student safety, program administration, and communication with families.

We limit access to student information to individuals who need it for authorized educational or operational purposes.

Certain educational records may be subject to additional contractual or legal requirements, depending on the circumstances. This Privacy Policy does not replace any separate student-records, enrollment, or confidentiality notices that may apply.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, business practices, or applicable law.

When we make changes, we will update the “Last Updated” date above. If a change requires additional notice or consent, we will provide it as required by law.

We encourage families to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or would like to make a request regarding a child's personal information, please contact us:

Pivot Point Learning Center
Website: www.PivotPointLearning.net
Email: info@pivotpointlearning.net
Mailing Address: 31991 Dove Canyon Dr. #100C
Phone: 949-748-1115

Please include “Privacy Request” in the subject line of email correspondence so we can direct your inquiry appropriately.

We will take reasonable steps to verify requests involving personal information before providing access, making corrections, or deleting records.

End of Privacy Policy